I've placed an order online and would appreciate an update. Whom should
I contact for assistance?
Your order will be processed within 2-3 business days. Delivery typically
takes an additional 5-6 business days depending on your location. Once
your order ships, you will receive a tracking number via email and WhatsApp.
For urgent delivery inquiries:
please reach out to us directly via email at jewelszalak@gmail.com or
WhatsApp at +91 9929744885. Our support team is available from 11am to
7pm, Monday through Saturday. Please allow up to 24 hours for a
response; we thank you for your patience.
- Domestic shipping within India is complimentary.
International shipping is INR 1000, with an estimated delivery time of
20-30 days.
Duties and taxes for international orders are not included and must be
paid directly to the shipping agency upon entry into your country
Production timeline: All our jewelry is crafted on demand, requiring
approximately 2-3 business days for production. Custom orders may take
1-2 weeks.
Shipping internationally: Yes, we ship worldwide to wherever postal
services permit!
Requests for alternative materials: For pricing details or custom inquiries,
please contact us via phone or email.
Gift wrapping: We do gift wrapping
Questions about our online store: Should you have any queries regarding
our online store or your purchase, please direct them to our E-Commerce
and Shipping Coordinator at jewelszalak@gmail.com